Terms Of Service

Last Updated: 07/23/2026

Welcome to SouqBarq. These Terms of Service ("Terms") govern your use of souqbarq.com (the "Site") and any purchase you make through it. By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. About Us

SouqBarq is an online store operating in the United Arab Emirates. Products sold on this Site are fulfilled through our logistics and fulfillment partner(s). Contact details are available on our Contact Information page.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order on this Site. By placing an order, you confirm that you meet this requirement.

3. Products and Pricing

• All product descriptions, images, and prices are presented in good faith and to the best of our knowledge at the time of listing. Minor variations between product photos and the item received may occur due to manufacturing differences.
• Prices are listed in AED (UAE Dirhams) and are subject to change without notice. The price charged will be the price displayed at the time you place your order.
• We reserve the right to limit quantities, refuse orders, or discontinue products at our discretion.

4. Orders and Payment

• We currently accept Cash on Delivery (COD) as our payment method. Payment is collected at the time of delivery.
• By placing an order, you agree to be present (or to have an authorized recipient present) at the delivery address to receive and pay for your order.
• We reserve the right to cancel any order, including for reasons such as stock unavailability, suspected fraud, or errors in pricing or product information. See our Refund Policy for details on cancellations.

5. Shipping and Delivery

Delivery timelines, coverage areas, and related details are described in our Shipping Policy. Estimated delivery times are not guaranteed and may be affected by factors outside our control.

6. Returns and Replacements

Our policy on faulty, damaged, or incorrect items is described in our Refund Policy. Please review this policy before placing an order, as it governs what remedies are available to you.

7. Intellectual Property

All content on this Site — including text, graphics, logos, and images — is owned by or licensed to SouqBarq and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, SouqBarq shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim relating to your order shall not exceed the amount you paid for the relevant product.

Nothing in these Terms limits liability that cannot be excluded under UAE law, including liability for death, personal injury caused by negligence, or fraud.

9. Product Use and Safety

Certain products sold on this Site include specific safety guidance and usage instructions on their respective product pages. You are responsible for reading and following this guidance, including any contraindications, before use.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us

Questions about these Terms can be directed to:
Email: support@souqbarq.com
WhatsApp: +971 56 805 1767